Case Records

Case File
Council Tax Discount Application
Client was being overcharged and didn't know how to appeal. We helped draft a formal challenge letter to the local authority. The discount was approved within 3 weeks.
Client Feedback
“I had no idea I was entitled to this. The guidance I received was clear and professional. I would not have managed this alone.”

Case File
Child Arrangement Order
A parent struggling to maintain contact with their child after separation. We guided them through the C100 application from start to finish, including attending hearings as a McKenzie Friend.
Client Feedback
“Having someone explain the process and be there in court made all the difference. I felt supported and informed throughout.”